Get support with your account, daily missions, journal, cards, or coin purchases.
Email support@lifeop.xyzContact us
Tell us what happened and what you were trying to do. Include your device model, app version, and a screenshot if it helps explain the issue.
Do not send passwords, verification codes, or payment card details.
Sign-in help
Use the same sign-in method you used to create your LifeOP account. If you use email and a password, select Forgot password? on the login screen.
If an email code does not arrive, check your spam folder and confirm the email address you entered. Contact support if you still cannot sign in.
Missing coins
Confirm you are signed into the LifeOP account used for the purchase. Reopen the app while connected to the internet and check your balance.
If the coins are still missing, email support with the coin pack, purchase date, and the order or transaction reference from your store receipt. Do not buy the pack again to resolve a missing purchase.
Saved progress
Sign into the same LifeOP account to access synced progress on another device. Guest progress stays on its original device until you choose to move it to an account.
If progress is missing, contact support before uninstalling the app or clearing its data.
Account deletion and privacy questions
To delete your account in the app, open Profile > Manage account > Delete account and follow the confirmation steps.
If you cannot access your account, or have a question about your personal information, email support@lifeop.xyz. We may need to verify account ownership before acting on a request.